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Tuesday, September 9, 2008

More kinks in quality reporting

Practice managers are reporting more trouble with the Physician Quality reporting Initiative (PQRI) results, citing a lack of data, administrative burdens, and an 18-month delay in learning results.

Nearly 70% reported low or no satisfaction with how the program's results improved patient care outcomes. Nearly 93% reported problems accessing their results, according to a survey conducted by the Medical Group Management Association.

Specific complaints cited by the MGMA survey include the lack of data for improving patient outcomes and difficulty accessing and downloading the 2007 feedback reports. On average, respondent practices spent five hours downloading their final 2007 PQRI feedback reports from the Web site. In addition, 63% of respondents reported difficulty capturing and submitting data.

ACP members had previously reported their own difficulties. ACP is collaborating with a survey being conducted by the American Medical Association to assess physician experience with PQRI to further bolster arguments that Medicare needs to improve the program quickly. Look for details in upcoming issues of ACP InternistWeekly.

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