Wednesday, March 4, 2009
Fight back against feedback
Doctors dissatisfied with their online ratings are seeking to have them removed. One advisor suggests asking patients to sign waivers not to post reviews online.
This issue isn't new. Two years ago Texas doctors took a stand against insurers' rankings by ranking the insurers.
While it's important to protect a practice's good reputation, the best way to get a good review is to offer a good experience. If it's time to brush up on patient management skills, here's some suggested reading:
Make the wait shorter and nicer
Reduce bottlenecks
Consider ACP's Center for Practice Improvement and Innovation
Greet your patients properly
Don't be rude
Labels: patient communication, practice management
ACP Internist hosted Grand Rounds on June 16, wrapping up the best of the medical blogosphere. Click here for the complete wrap-up.
Contact ACP Internist
Send comments to ACP Internist staff at acpinternist@acponline.org.
Previous Posts
- Best drug info doesn't come over free lunch
- Medical news of the obvious
- Urbanites have trouble finding healthy food
- Wanna lose weight? Eat less!
- Best care doesn't always get best ratings, doc fin...
- Salmonella, and the sign of the devil
- What's your poison?
- 'Cat-boy' and evolution in action
- Crying wolf: Bypassing EHR drug warnings
- Smorgasbord at Grand Rounds
Blog log
American Journal of Medicine
Also known as the Green Journal, the American Journal of Medicine publishes original clinical articles of interest to physicians in internal medicine and its subspecialities, both in academia and community-based practice.
Clinical Correlations
A collaborative medical blog started by Neil Shapiro, ACP Member, associate program director at New York University Medical Center's internal medicine residency program. Faculty, residents and students contribute case studies, mystery quizzes, news, commentary and more.
db's Medical Rants
Robert M. Centor, FACP, contributes short essays contemplating medicine and the health care system.
Everything Health
EverythingHealth is designed to address the rapid changes in science, medicine, health and healing in the 21st Century.
Getting Better with Dr. Val
Getting Better is the continuation of Dr. Val Jones' previous blog at Revolution Health. It is devoted to helping people understand health issues from a balanced, scientifically sound perspective.
HealthHombre
A roundup of health policy news drawn from a database of hundreds of Web sites.
Interact MD
Michael Benjamin, ACP member, doesn't accept industry money so he can create an independent, clinician-reviewed space on the Internet for physicians to report and comment on the medical news of the day.
Kevin, MD
The alter ego of Kevin Pho, ACP Member, is the closest thing to royalty in the medical blog world.
LSUHSC-S Medical Library Evidence Alert
Major guidelines, systematic reviews, meta-analyses and/or major reviews by national and international organizations.
PLoS Blog
The Public Library of Science's open access materials include a blog.
White Coat Rants
One of the most popular anonymous blogs written by a doctor.

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